Expertise

With our 360 degree solution, our dedicated team of experts will assist you with every aspect of your promotional campaign to help deliver maximum return on investment.

	Step 1: PROMOTION CONCEPT PLANNING By collaborating with us in the early stages of your promotional campaign planning, we will help recommend the best promotional mechanic to achieve your business goals and also provide you with industry-leading knowledge on legal compliance, fixed fee insurance and promotional risk management.
	Step 2: CAMPAIGN ROLLOUT Your dedicated account manager will oversee the set-up, launch and ongoing management of your campaign.

Design of Promotional Materials  

• Website design and development: responsive, multi-platform and multi-lingual designs, reliable and secure web hosting
• Email template design
• E-zine and newsletter design
• POS material design, print and dispatch

Claim Management

• Full claim review using manual and inbuilt validation processes
• Duplicate and anti-fraud checks
• Unique code validation and independent winner selection
• Promotional fulfilment: physical prize sourcing and delivery, digital code fulfilment via SMS and email, cash payments via BACs transfer, cheque or branded prepaid card
• Branded email notifications issued to participants
• Quality control checks throughout

24/7 Dedicated Support

• Client and Customer service via email and phone
• Client InSite Reporting Platform allows you to accurately track and evaluate campaign performance using real-time data: view redemption volume, claims split by product/store/region, current spend and available budget
• Customer Online Tracking System allows your end consumers and resellers to securely monitor the status of their claims, submit missing details and liaise with the customer service team

Step 3: PROMO CAMPAIGN ANALYSIS In addition to measuring performance throughout, a full post-campaign analysis is conducted and provided to you in the form of a detailed report. We will also offer recommendations for future activity based on the findings.