Cookie Policy

What are cookies and how do they benefit you?

Cookies are small text files that are placed on your computer or mobile device when you browse websites.

Cookies are not actual programs or software. When you visit a website it stores a snippet of text from your visit; the next time you visit, this text is retrieved by the website and they recognise you. This can be used differently depending on the actual website visited. You can think of cookies as providing a “memory” for the website, enabling it to recognise a user and respond appropriately. Cookies on our website do NOT store any personally identifiable information such as names, addresses, email addresses or phone numbers.

For more details, see What are Cookies?

Cookies allow us to:

  • Remember your settings during visits;
  • Enable you to share pages (names/blog articles) with social networks like Facebook or Twitter;
  • Continuously improve our website for you.

We do not use cookies to:

  • Collect any personally identifiable information – we will always ask for your express permission if we ever do collect this information;
  • Collect any sensitive information, without your express permission.

What information is kept by cookies?

A cookie will typically hold:

  • The name of the website that it has come from;
  • The duration of the webpage visit using computer or phone;
  • A value – usually a randomly generated unique number.

How long do cookies stay on your computer?

  • Session cookies – these only last until you close your browser. They are not stored on your hard drive. They are usually used to track the pages that you visit so that information can be customised for you for that visit.
  • Persistent cookies – these are stored on your hard drive until you delete them or they reach their expiry date. These may, for example, be used to remember your preferences when you use the site.

Granting us permission to use cookies

If the settings on the software you are using to view this website (i.e. browser e.g. Internet Explorer, Google Chrome, Mozilla Firefox, etc.) are set up to accept cookies, we take this, and your continued use of our website, to mean that you accept our use of cookies. Should you wish to remove or not use cookies from our site, you can disable cookies through ‘Internet Options’ on your browser menu at any time. Please be aware, however, that doing so will probably mean that our site may not work as well as you would expect.

Our use of cookies falls into a few categories, including:

  • Website function cookies (such as session or preference cookies)

This includes holding information once you’ve logged in to save you having to re-login each time you visit a different page during your session;

Once you log off or close the browser the session cookie will be removed.

  • Social media cookies

To facilitate easy sharing or liking of content on social network platforms such Facebook and Twitter, we have included ‘share’ and ‘like’ buttons on our site.

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

  • Third party and advertising cookies

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube or Vimeo video. Disabling these cookies is likely to break the functions offered by these third parties

  • Analytics cookies

Analytics programs use cookies to compile website statistics for us to use to improve our site. Unless you explicitly give us your information by filling in a form or calling us, all data that analytics programs collect is stored anonymously where we only see totals and not specific individual data.

Examples include:

  • How visitors reached our website (e.g. from a search engine, advert, social media site, etc.);
  • The activity of users on the site such as the number of pages viewed, time spent on individual pages, the pages on which visitors leave our site;
  • How often visitors return to our site;
  • Visitor technology used (e.g. browser, operating system, device, etc.).

These statistics help us make our site as user-friendly as possible, to ensure a good experience for all visitors.

We use Google Analytics, which is a program that helps us measure site usage details including the examples above.

  • Site Improvement Cookies

 We regularly test new designs or site features on our site. We do this by showing slightly different versions of our website to different people and anonymously monitoring how visitors respond to these different versions. Ultimately this helps us to offer you a better website.

We use Google Webmaster Tools.

Google Advertising

Some of our business partners or third parties use cookies or other tracking technologies on our site, such as:

  • Third party vendors, including Google, that use display ads on sites;
  • Third party vendors, including Google, that use cookies to serve ads based on a user’s prior visits to our website.

We have no access to or control over these cookies. Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You may opt out of the DoubleClick cookie by visiting the Google advertising opt-out page or you may opt out of Google Analytics by visiting the Google Analytics opt-out page.

How do you turn off cookies?

You can switch cookies off by adjusting your internet browser settings to stop accepting cookies. There are many different browsers and versions, some of which are listed below. Simply click on the relevant browser link to learn how to disable and manage cookies. If your browser is not listed, you can visit the preferred search engine.

Please be aware, however, that if you do disable cookies, certain services on the website will not be available to you and your use of these will be impaired.